SENIOR TECHNICAL BUSINESS ANALYST  

         

Essential Knowledge, Skills and Abilities:
Required
 
• Exceptional Communication skill
• Ability to understand and document processes at a conceptual level.
• Ability to work with technical resources to translate business requirements into
technical requirements. Ability to explain complex, technical concepts to non technical staff and stakeholders.
• Ability to conceptually outline a high level-design of how a system would work
based on business requirements.
• Experience defining business requirements for systems and projects.
• Experience developing and implementing test plans.
• Experience gathering requirements for and supporting mobile app/website
implementations.
• Knowledge and understanding of the SDLC process
• Ability to solicit the voice of the customer.
• Ability to represent stakeholder concerns and requirements.
• Exceptional problem-solving and troubleshooting skills.
Public
• Experience with best practices benchmarking.
• Professional oral and written communication skills (internal and external).
• Ability to manage multiple tasks and priorities.
• Experience working with a diverse team.
• Experience working with diverse business and community groups.
• Intermediate Microsoft Visio (or comparable) skills.
• Advanced Microsoft Office skills.
• Ability to explain complex, technical concepts to non-technical staff and
stakeholders
 
Preferred
• Experience with mobile app/website development/implementation with state-ofthe-art technical frameworks and technologies.
• Understanding of how a mobile application of a telecom operator works and its
functionalities.
• Basic knowledge of micro services framework, REST APIs, OOP, SOILD
Principles.
 
Education:
Bachelor’s degree or equivalent work experience required.
 
Experience:
2+ years of related experience preferred