Executive - Information Technology  

         

Principal Accountability

• Address user tickets regarding hardware, software and networking 
• Guide users with simple instructions & conduct remote troubleshooting
• Customize desktop applications to meet organization needs 
• Maintain technical issues, solutions & technical documentation and manuals

Skills Required

• Proven work experience as a Desktop Support Engineer, Technical Support Engineer or similar role of network security practices and anti-virus programs would be an added advantage 
• Excellent problem-solving and multitasking skills & Customer-oriented attitude

Qualifications & Experience

• Advanced Diploma in the field of IT. 
• Having Microsoft Certification & CISCO would be an added advantage 
• Minimum 1 year experience in the field of IT. 
• Live in close proximity, preferred from Colombo 10-12
• Age below 28 years